Sometimes, Outlook disables this add-in in order to speed up the start-up of the software. Follow the instructions below to re-enable the add-in.

1. Click File in Outlook towards the top left

2. Click Options towards the bottom

3. Click Add-ins

4. Click Go

5. Check the Microsoft Teams Meeting or the Phish Alert Add-in

6. Click ok

If the issue persist, submit a ticket to the ACORD Helpdesk through this link https://acordhelpdesk.zendesk.com/hc/en-us/requests/new or email helpdesk@acord.org.