If an application is not working, crashing or missing updates, follow the below steps:

Step 1: Restart the Laptop

• Click Start > Power > Restart
• Open the app again to see if the issue is fixed

Step 2: Check for Software Updates

• Open the app
• Go to Help > Check for updates (if available)
• Install updates & restart the app

Step 3: Repair the App

• Click Start > Settings > Apps > Installed apps

• Find the problematic app, click Modify or Advanced Options, then select Repair

Step 4: Reinstall the App

• This is done by ACORD Help Desk. Please submit a ticket through this link https://acordhelpdesk.zendesk.com/hc/en-us/requests/new or email helpdesk@acord.org