The ACORD Help Desk is a dedicated support team that assists with technical issues, troubleshooting, and service requests. We aim to provide quick and efficient solutions to keep you up and running.

How to contact ACORD Help Desk?

You can reach the Help Desk through the following methods:

• Email: helpdesk@acord.org
• Submit a ticket via https://acordhelpdesk.zendesk.com/hc/en-us/requests/new

You can contact any of the following Help Desk team members for assistance:

• Leo Mendoza – IT Support Specialist
  • • Email: lmendoza@acord.org
    • Phone: +18455356415 

Hours of Operation

Our Helpdesk is available Monday – Friday: 8:00AM – 4:00PM EST

Not sure which Help Desk team to reach out to? 

View the attached PDF at the bottom of this page for more details.

Is there a self-help option?

Yes, our Helpdesk Portal includes a Knowledge Base with guides, FAQs, and troubleshooting tips. Check out https://acordhelpdesk.zendesk.com/Easily-Fix-It-Yourself for solutions to common problems.